Frequently Asked Questions
Answers to all your questions about fb771
From opening an account to depositing via bKash, cricket betting to claiming bonuses — find straightforward answers to all the important questions about fb771 on this page.
Welcome to fb771. This FAQ page has been created to answer the most common questions from players in Bangladesh. In each section you will find detailed information about account registration, payment methods, game rules, bonus terms and conditions, and safe gaming guidelines. If you cannot find the answer to your question, our 24/7 Bengali live chat support is always here for you.
Section 01
Account and Registration
To register at fb771, you need an active mobile number, a unique username, and a strong password. Registering with accurate information makes the verification process easier later. Please note that each person may open only one account.
fb771 is only for those aged 21 and above. Minors are not permitted to open an account. If there is an issue verifying your age, your account may be temporarily suspended. We strictly follow this rule to ensure responsible gaming.
Use the "Forgot Password" option on the login page. A verification code will be sent to your registered mobile number. Enter the code and set a new password. If you have trouble with the process, contact fb771 live chat support.
No, each user is allowed only one account at fb771. Operating multiple accounts from the same device or under the same identity is a violation of site rules and risks all accounts being cancelled.
Account verification may be required to make withdrawals at fb771. You will typically be asked to upload a scan of your national identity card or passport. Once verification is complete, your withdrawal limit increases and transactions are processed faster. Contact our 24/7 live chat for any assistance.
Section 02
Deposits and Withdrawals
Deposits to fb771 via bKash are processed almost instantly. Using the correct bKash number and reference code, your gaming wallet balance will be updated within a few minutes. The minimum deposit amount is ৳100.
Yes, Nagad is one of the supported payment methods at fb771. Deposits can be made through Nagad just like bKash. Rocket and Upay are also supported. The minimum deposit is ৳100 for all methods.
Withdrawal requests from fb771 are generally processed within 1 hour. The minimum withdrawal amount is ৳800. Withdrawals are processed faster if your account verification is complete.
fb771 does not charge any deposit or withdrawal fees. However, bKash, Nagad, Rocket, or Upay may apply their own service charges — this depends on the respective mobile banking provider's policy.
First, note down the transaction reference number or the bKash/Nagad transaction ID. Then contact fb771 live chat support with that information. Our team will quickly verify and update your wallet. Keep a screenshot of the payment as proof of the issue.
The main deposit methods at fb771 are bKash, Nagad, Rocket, and Upay — these are the fastest and most convenient options in Bangladesh. Please ask our live chat support about the availability of direct bank transfers.
Section 03
Games and How to Play
To bet on BPL (Bangladesh Premier League) matches at fb771, log in and go to the cricket section. Bets can be placed before the match starts or during live play. You can bet on various markets including the winning team, top run-scorer, or total runs.
RTP stands for Return to Player, which is the rate of return to the player. It is a theoretical figure that shows what percentage of total bets are paid out as winnings over the long term. A higher RTP is generally more favorable for the player — but it is not a guarantee of any individual win.
Yes, all games at fb771 use Random Number Generator (RNG) technology, which determines every outcome in a completely neutral and independent manner. Content from internationally recognized game providers such as Pragmatic Play, JILI, PG Soft, and Spribe is used.
fb771 is fully mobile-friendly. All games can be enjoyed directly from the browser on any Android or iOS smartphone or tablet. There is no need to download a separate app. An internet connection is all you need.
In live casino, you play with real dealers through a live video stream. Popular games such as Roulette, Baccarat, Blackjack, and Andar Bahar are available in live format. You can experience a real casino from the comfort of your home.
Section 04
Bonuses and Promotions
A 200% welcome bonus is available on your first deposit at fb771, up to a maximum of ৳15,000. That means depositing ৳5,000 lets you start playing with a total of ৳15,000. This bonus is automatically added to your account.
A wagering requirement means you must use the bonus amount as bets a specified number of times before it can be withdrawn. The wagering requirement for the fb771 welcome bonus is 20x. That means your winnings become withdrawable after betting 20 times the bonus amount.
The fb771 VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. You can move up by playing regularly and will receive weekly cashback — starting at 0.2% at Bronze and going up to 0.8% at Diamond. Higher levels also come with faster withdrawals and dedicated personal support.
A promo code entry field is shown during registration or deposit at fb771. Entering the code correctly will apply the bonus automatically. Contact our support team to find out about current promo codes.
Yes, fb771 runs special promotional offers during major cricket tournaments such as IPL, T20 World Cup, and BPL. Offers such as cashback, free bets, or bonus multipliers may be available during these periods. Keep an eye on the promotions section of the site for the latest offers.
Section 05
Safety and Responsible Gaming
fb771 uses SSL encryption technology to keep all personal and financial information secure. Payment processing takes place through fully encrypted channels. We never share your information with third parties.
Yes, fb771 offers a self-exclusion feature. You can request to have your account closed for a set period or permanently. To use this feature, contact our 24/7 live chat or email — we will process your request with respect and confidentiality.
fb771 supports responsible gaming. You can set daily, weekly, or monthly deposit limits if you wish. Contact live chat support to activate this feature. Enjoying entertainment within your budget is a healthy gaming habit.
If you feel you are losing control over your gaming, seek help immediately. fb771 live chat support will help you activate self-exclusion or a cooling-off period. Talk to a family member or someone you trust — gaming is always for entertainment, not a substitute for income.
Yes, the fb771 support team provides full assistance in Bengali and is available 24 hours a day, 7 days a week. You can connect with a Bengali-speaking support agent within just a few moments on live chat. You can also reach us by email: [email protected]
Still have questions? Contact support
Our 24/7 Bengali live chat support team is always ready to answer any of your questions. If you cannot find the answer in this FAQ, speak with us directly.
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Use our live chat for the fastest resolution. Bengali-speaking agents are available 7 days a week, 24 hours a day.